Developer Support Desk

Support & Help Center

Need assistance with SiteScan, have feature inquiries, or need help verifying your payment? We respond promptly within 24 hours.

Direct Developer Email
Reach out directly for general support, bug reports, feature requests, or questions about the reverse-engineering pipeline.
Pro & UTR Verification
Paid ₹99 via UPI for Pro access? Approvals usually take under 24 hours. Submit your UTR in the extension or email us for instant activation.
Request Fast Verification ↗
Live Simulator & FAQs
Explore the live in-browser capture simulator on the homepage or review the troubleshooting guide below.
Open Live Simulator ↗

Frequently Asked Questions & Troubleshooting

01

Where do I get a Gemini API Key?

Visit Google AI Studio at aistudio.google.com/apikey to create a free API key. Paste it into the SiteScan extension Options page.

02

Extension button does not open the side panel?

In Chrome, pin SiteScan to your toolbar by clicking the puzzle icon. Clicking the SiteScan icon opens the Chrome side panel automatically. Alternatively, click the Chrome Side Panel icon in the top right and select SiteScan from the dropdown menu.

03

Why did capture fail on certain internal pages?

Chrome security restrictions prevent all extensions from executing content scripts on browser internal pages such as chrome://, chrome-extension://, or the Chrome Web Store gallery itself. SiteScan works on all standard http:// and https:// websites.

04

How long does support response take?

We aim to respond to all developer email inquiries and payment verification requests within 24 hours.